Refund Policy
Last Updated: July 17, 2026
Welcome to the official website of DCYM Hatibari Parish & Sunday School, a ministry of the Church of North India (CNI), Hatibari Parish.
This Refund Policy explains the conditions under which refunds may be requested for donations or payments made through our website.
By making a payment or donation through this website, you acknowledge that you have read, understood, and agreed to this Refund Policy.
1. Scope of This Policy
This Refund Policy applies to:
- Online Donations
- Event Registration Fees (if applicable)
- Camp Registration Fees
- Ministry Program Fees
- Other payments collected through this website
2. Donations
Donations made to DCYM Hatibari Parish & Sunday School are voluntary contributions intended to support the ministries and mission of the Church.
As a general policy, all donations are non-refundable because donated funds are usually allocated and used for ministry activities shortly after they are received.
3. Exceptional Refund Requests
A refund request may be considered only in exceptional circumstances, including:
- A duplicate payment made by mistake.
- An incorrect donation amount entered unintentionally.
- An unauthorized transaction, subject to verification.
- A technical error that resulted in multiple charges.
- Any other situation approved by the church administration.
Approval of refund requests is at the sole discretion of the church administration after reviewing the circumstances.
4. Registration Fees
Where registration fees are collected for camps, conferences, retreats, or special programs:
- Refund eligibility, if any, will depend on the specific event’s registration terms.
- Some events may have non-refundable registration fees due to advance planning and expenses.
- Any refund conditions for a particular event will be communicated during the registration process.
5. Refund Request Procedure
To request a refund, please contact us with the following information:
- Full Name
- Mobile Number
- Email Address
- Date of Payment
- Transaction ID or Reference Number
- Amount Paid
- Reason for the Refund Request
Providing complete and accurate information will help us process your request more efficiently.
6. Refund Review
Each refund request will be reviewed individually.
We may contact you for additional information or supporting documents before making a decision.
The church reserves the right to approve or decline any refund request based on the circumstances and applicable policies.
7. Processing Time
If a refund is approved:
- The refund will generally be processed within 7 to 14 business days, depending on the payment method and payment service provider.
- Actual credit to your account may take additional time based on your bank or payment provider.
8. Payment Gateway Charges
Where permitted by applicable law, transaction fees, payment gateway charges, or other processing costs that are non-refundable to the church may be deducted from the refund amount.
9. Changes to This Refund Policy
We may update or revise this Refund Policy from time to time.
Any changes will become effective immediately upon publication on this page.
10. Contact Us
If you have any questions regarding this Refund Policy or wish to request a refund, please contact us.
DCYM Hatibari Parish & Sunday School
Church of North India (CNI)
Hatibari Parish
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: Hatibari Parish, [District], [State], India
We sincerely appreciate your generosity and support for the ministries of DCYM Hatibari Parish & Sunday School.
By making a payment or donation through this website, you acknowledge that you have read, understood, and agreed to this Refund Policy.
